Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
At Brainox Wavion, we collect various types of information to provide you with exceptional career development services in wedding bouquet design. Understanding what information we gather helps you make informed decisions about sharing your personal details with us. We're committed to being transparent about our data collection practices and only collecting information that directly enhances your learning experience.
Personal Information
We collect your name, email address, phone number, and mailing address when you register for our programs or contact us for information about our wedding bouquet design courses.
Usage Data
We automatically collect information about how you interact with our website, including pages visited, time spent on our site, and your device and browser information.
Educational Progress
For enrolled students, we track course completion, assignment submissions, skill assessments, and progress through our wedding bouquet design curriculum.
We collect this information through various means including direct submissions through forms, cookies and tracking technologies on our website, and interactions with our educational platform. All data collection is done with your knowledge and consent, and we never collect sensitive information without explicit permission.
How We Use Your Information
Your information serves multiple purposes that directly benefit your educational journey with us. We use personal data to deliver our wedding bouquet design programs, communicate important updates about your courses, and provide technical support when needed. Additionally, we analyze usage patterns to improve our curriculum and identify areas where students might need additional resources or support.
We also use your information to send you relevant educational content, notify you about new course offerings that match your interests, and occasionally share industry insights that could advance your career in floral design. Marketing communications are always optional, and you can opt out at any time while still receiving essential course-related communications.
For quality assurance and continuous improvement, we may analyze aggregated and anonymized data to understand learning patterns, course effectiveness, and student satisfaction. This helps us refine our teaching methods and develop new programs that better serve aspiring wedding bouquet designers.
Data Sharing and Third Parties
We maintain strict control over your personal information and only share data with trusted partners who help us deliver our services. Our primary third-party relationships include educational technology providers who host our learning management system, payment processors who handle course fees securely, and email service providers who help us communicate with students effectively.
We never sell your personal information to marketers or unrelated third parties. When we do share data, it's governed by strict contractual agreements that require these partners to protect your information with the same level of care we provide. These partners can only use your data for the specific services they provide to us and cannot use it for their own marketing purposes.
In rare circumstances, we may need to disclose information to comply with legal requirements, protect our rights, or ensure student and staff safety. We would only do this when legally required and would limit the disclosure to the minimum information necessary to address the specific situation.
Your Privacy Rights
You have comprehensive rights regarding your personal information, and we're committed to helping you exercise these rights easily and effectively. Below are the specific rights available to you as a Brainox Wavion student or prospective student:
- Access Right: You can request a complete copy of all personal information we hold about you, including course records, communication history, and usage data. We'll provide this information in a clear, readable format within 30 days of your request.
- Correction Right: If any of your personal information is inaccurate or outdated, you can request corrections at any time. We'll update your information promptly and notify any third parties who received the incorrect data.
- Deletion Right: You can request deletion of your personal information, subject to certain legal and contractual limitations. We'll honor deletion requests unless we need to retain specific information for legitimate business purposes or legal compliance.
- Portability Right: You can request your personal data in a structured, machine-readable format that allows you to transfer it to another service provider if desired.
- Objection Right: You can object to certain uses of your personal information, particularly for marketing purposes or automated decision-making processes that might affect your educational experience.
- Restriction Right: You can request that we limit how we use your personal information while we address any concerns you have about accuracy or our legal basis for processing.
To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and guide you through the process step by step.
Security Measures
Protecting your personal information is a top priority for us. We've implemented comprehensive security measures that protect your data both in transit and at rest. Our security approach combines technical safeguards, administrative procedures, and physical protections to create multiple layers of defense against unauthorized access.
Encryption
All data transmission uses SSL/TLS encryption, and sensitive data is encrypted in our databases using industry-standard algorithms.
Access Controls
We use multi-factor authentication and role-based access controls to ensure only authorized personnel can access student information.
Regular Audits
We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems.
Secure Backups
We maintain encrypted backups of all important data and regularly test our disaster recovery procedures to ensure data availability.
Despite our robust security measures, no system is completely immune to threats. In the unlikely event of a data breach that could affect your personal information, we'll notify you promptly and provide clear information about what happened, what information was involved, and what steps we're taking to address the situation.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and protect our legitimate business interests. Our retention periods vary depending on the type of information and your relationship with us:
At the end of each retention period, we securely delete or anonymize your information unless we have a legal obligation to retain it longer. You can request earlier deletion of your information by contacting us directly, subject to any legal or contractual requirements that may apply.
Changes to This Policy
We regularly review and update this privacy policy to reflect changes in our practices, technology, legal requirements, and industry standards. When we make significant changes that affect how we collect, use, or protect your personal information, we'll notify you through multiple channels including email notifications to registered students and prominent notices on our website.
For minor updates that don't materially affect your rights or our practices, we'll update the "Last Updated" date at the top of this policy and post the revised version on our website. We encourage you to review this policy periodically to stay informed about how we're protecting your information.
If you have questions about any changes or need clarification about how new policies might affect you, our support team is always available to provide personalized explanations and address your concerns.
Contact Us About Privacy
We're committed to transparency and want you to feel confident about how we handle your personal information. If you have questions about this privacy policy, want to exercise your data rights, or have concerns about our privacy practices, please don't hesitate to reach out to us.
Forest Mall Lugogo PO Box, Kampala, 21863, Uganda
Phone: +256 41 4693570
Email: [email protected]
We typically respond to privacy inquiries within 2-3 business days and will work with you to address any concerns promptly and thoroughly.